How to use this list
Copy this page into a document or spreadsheet. Each question comes with a note on the evidence that could support the answer. A spoken answer is a starting point; a document or a check you run yourself is stronger. Nothing here rates or endorses a company, and one that answers every question well still has to fit your building and your insurer's requirements.
Ask the same questions in the same order of every company, and write down who answered and when. If someone dodges a question, write that down too. The pattern across several companies usually tells you more than any single reply.
If an emergency leaves time for only a few questions, ask who will do the work, what the written scope says and how the records will be shared. Those three tell you the most about whether the job will run smoothly. Ask the rest as work begins, and come back to any open ones before you approve major work.
Scope and capacity
- How large are the buildings you usually work in, and which jobs were similar to this one in size and type?
- Will your own employees do the work, or will subcontractors handle any part of it?
- What equipment would you bring for a floor this size, and how is it powered?
- How will you keep the unaffected areas operating?
Records and documentation
- What will you document, and in what form will I receive it?
- How are moisture readings taken, how often, and at which points?
- Will I get a written scope before work starts, and how are changes recorded?
- How will you handle the inventory and contents in the wet area?
Answer tracker
| Topic | Company A | Company B | Proof to ask for |
|---|---|---|---|
| Who does the work | A written statement | ||
| Credentials | Confirmation from the issuer | ||
| Insurance | A certificate sent by the insurer | ||
| Scope | A draft written scope | ||
| References | Names you contact yourself |
Reading the answers
- IfThe answer is specific and comes with a documentThenMark it supported, and confirm it with the issuing party where you can.
- IfThe answer is confident but generalThenAsk for specifics, and treat it as a claim until you get them.
- IfThe company won't put terms in writingThenTake that as a reason to pause before you sign anything.
- IfSomeone predicts what insurance will payThenAsk your insurer directly. A contractor doesn't decide coverage.
Common questions
Should I get more than one opinion?
When there's time, yes. In an urgent event, at least check the basics on the company you choose.
Does this work for repair contractors too?
Mostly. Swap the equipment questions for ones that fit the trade.
General information for Commerce City, not a quote or professional advice. In an emergency, call 911.